White House Black Market is a women’s clothing brand that offers chic and sophisticated styles for everyday wear, work, and special occasions. The brand was founded in 1985 and is known for its sleek, modern designs that incorporate classic elements such as black and white color palettes.
White House Black Market offers a range of clothing and accessories, including dresses, pants, skirts, blouses, jackets, and jewelry. The brand’s signature pieces are its black and white dresses and separate, which can be dressed up or down depending on the occasion.
In addition to its own brand, White House Black Market also offers a curated selection of other brands on its website, such as Spanx, Steve Madden, and Vince Camuto.
White House Black Market has brick-and-mortar stores across the United States, as well as an online store that offers free shipping on orders over $125. The brand also offers a loyalty program, WHBM Rewards, which gives customers access to exclusive discounts and promotions.
Pros & Cons
Pros:
- White House Black Market offers a wide range of chic and sophisticated clothing and accessories for women, with a focus on black and white color palettes.
- The brand’s designs are often versatile and can be dressed up or down depending on the occasion.
- White House Black Market has brick-and-mortar stores across the United States, as well as an online store that offers free shipping on orders over $125.
- The brand offers a loyalty program, WHBM Rewards, which gives customers access to exclusive discounts and promotions.
- The brand also offers a size range that includes petite and plus sizes.
Cons:
- White House Black Market’s prices can be higher compared to other fast fashion brands, which may not be accessible to everyone.
- The brand’s designs may not appeal to everyone, as they often feature a lot of black and white color combinations.
- Some customers have reported issues with the quality of the clothing and accessories, with some items showing signs of wear and tear after a few washes.
- The brand’s loyalty program, WHBM Rewards, has specific terms and conditions that may limit its accessibility to some customers.
White House Black Market Products
White House Black Market offers a variety of clothing and accessory items for women, including:
- Dresses: including sheath dresses, fit-and-flare dresses, maxi dresses, and wrap dresses.
- Tops: including blouses, tanks, tees, and sweaters.
- Bottoms: including pants, jeans, leggings, and skirts.
- Jackets and Blazers: including blazers, denim jackets, leather jackets, and moto jackets.
- Accessories: including jewelry, scarves, belts, hats, and sunglasses.
The brand also offers a bridal collection, which includes dresses, jumpsuits, and accessories for brides and bridesmaids. Additionally, White House Black Market has a selection of shoes, including heels, flats, sandals, and boots, that can be paired with any outfit. The brand also offers a range of face masks that are both stylish and functional.
White House Black Market Promotion & Discounts
White House Black Market offers various promotions and discounts throughout the year, including:
Sign up for their email newsletter to receive 10% off your first order, as well as updates on upcoming sales and promotions.
WHBM Rewards program: Customers can sign up for free to earn points for every purchase, which can be redeemed for exclusive discounts and promotions.
Sales and Clearance: White House Black Market often has sales and clearance events where customers can get discounts on select items.
Free shipping: The brand offers free standard shipping on orders over $125, and occasionally offers free shipping promotions for all orders.
Teacher and Military Discount: The brand offers a 10% discount for teachers and military personnel.
Birthday Discount: WHBM Rewards members receive a special discount during their birthday month.
Customers can also follow White House Black Market on social media to stay updated on upcoming promotions and discounts.
White House Black Market Shipping Policy
White House Black Market offers several shipping options for their customers in the United States.
Standard shipping, which takes 5-8 business days, costs $5.95. Expedited shipping, which takes 2-3 business days, costs $17.95. Next-day shipping is also available for $24.95.
White House Black Market also offers free standard shipping on orders over $125, and occasionally offers free shipping promotions for all orders.
Orders are typically processed and shipped within 1-2 business days, although processing times may be longer during high-volume periods such as holidays. Customers will receive a tracking number via email once their order has shipped, which they can use to track their package’s delivery status.
White House Black Market currently only ships to addresses within the United States, including Hawaii and Alaska. They do not ship to PO boxes, APO/FPO addresses, or international addresses.
White House Black Market Return Policy
White House Black Market has a generous return policy, which allows customers to return or exchange most items within 60 days of the purchase date.
Items must be unworn, unwashed, and in their original condition with all tags attached. Items marked as “final sale” cannot be returned or exchanged.
Customers have several options for returning items:
- Online: Customers can initiate a return through the White House Black Market website by logging into their account and selecting the items they wish to return. They will receive a shipping label to print and attach to their package, which they can then drop off at a FedEx location or arrange for pickup.
- In-store: Customers can also return items to any White House Black Market store for a refund or exchange. They must bring their original receipt or packing slip and the credit card used for the purchase.
- By mail: Customers can also return items by mail using their own shipping method. They must include the original packing slip or a copy of the receipt, and ship the package to the address listed on the packing slip.
Refunds will be issued to the original form of payment within 10-14 business days of the return being received and processed. Customers who choose to receive a refund to a White House Black Market gift card will receive their refund within 24 hours.
Where to Buy White House Black Market
You can buy White House Black Market products through their website at whitehouseblackmarket.com. You can also find White House Black Market stores in various locations throughout the United States. To find a store near you, you can use the store locator on their website. Additionally, White House Black Market products may also be available through third-party retailers such as department stores and online marketplaces.
Is the White House Black Market Worth It?
If you’re looking for high-quality, stylish clothing and accessories, then White House Black Market is a good option. However, if you’re on a budget, you may want to consider other brands. The brand offers a wide variety of women’s clothing, accessories, and home goods, all of which are made with high-quality materials. However, the White House Black Market can be on the expensive side, so it’s important to weigh the cost against the quality and style of the items you’re considering.
Some potential reasons to consider shopping at White House Black Market include:
- Quality: White House Black Market is known for using high-quality materials and craftsmanship in their clothing, which can result in longer-lasting pieces that hold up well over time.
- Style: White House Black Market offers a range of clothing and accessories that are designed to be both fashionable and timeless, making them suitable for a variety of occasions and settings.
- Size range: White House Black Market offers clothing in a range of sizes, including petite and plus sizes, which can make it easier for customers to find pieces that fit them well.
However, there are also potential downsides to shopping at White House Black Market, such as:
- Price: White House Black Market’s clothing can be relatively expensive compared to some other brands, which may not be within everyone’s budget.
- Limited selection: While White House Black Market offers a range of clothing and accessories, their selection may be more limited compared to other retailers, which could be a drawback for customers who are looking for a wider variety of options.
Customers who prioritize quality, style, and a range of sizes may find that White House Black Market is a good fit for them, while those who prioritize affordability or a wider selection may want to explore other options.
White House Black Market Reviews from Customers
White House Black Market has generally positive reviews from customers. On their website, many of their products have received high ratings and positive reviews from customers. Many customers have praised the quality of White House Black Market’s clothing, as well as their customer service.
On other review platforms, such as Trustpilot, White House Black Market has a rating of 4 out of 5 stars based on over 4,000 reviews. Many customers have praised White House Black Market’s stylish and high-quality clothing, as well as their fast shipping and easy returns. However, some customers have expressed frustration with sizing inconsistencies and customer service issues.
Overall, White House Black Market has a good reputation among customers for their stylish and high-quality clothing, as well as their customer service.
Contact White House Black Market
There are several ways to contact the White House Black Market:
- Phone: You can contact White House Black Market’s customer service team by phone at 1-877-948-2525.
- Email: You can send an email to White House Black Market’s customer service team by filling out the contact form on their website.
- Live Chat: You can chat with a customer service representative in real-time on White House Black Market’s website.
- Social Media: White House Black Market is active on social media, including Facebook, Twitter, and Instagram. You can reach out to them through direct messaging or by tagging them in a post.
- Mail: You can send mail to White House Black Market’s headquarters at the following address:
Chico’s FAS, Inc.
11215 Metro Parkway
Fort Myers, FL 33966
For more information on contacting White House Black Market, you can visit their website and navigate to the “Contact Us” section.
Verdict
White House Black Market is a fashion retailer that offers stylish and high-quality clothing for women. Their products have generally positive reviews from customers, who praise the quality and style of their clothing, as well as their customer service. They offer a range of products, including dresses, tops, pants, and accessories, at prices that are generally mid-range.
White House Black Market has a user-friendly website that makes it easy to shop for its products online. They also have a store locator on their website, which makes it easy to find a physical store near you.
Overall, if you are looking for stylish and high-quality clothing for women, White House Black Market is definitely worth considering. With their range of products and positive reputation among customers, they are a solid choice for anyone looking for fashionable clothing options.
FAQ
Does White House Black Market offer free shipping?
White House Black Market offers free standard shipping on all orders for WHBM Rewards members. Non-members can get free standard shipping on orders over $125.
What is the return policy for the White House Black Market?
White House Black Market accepts returns of unworn, unwashed, or defective merchandise within 60 days of purchase. Returns can be made by mail or in-store, and returns are free for WHBM Rewards members.
Does the White House Black Market have physical stores?
Yes, White House Black Market has physical stores in various locations throughout the United States. You can use the store locator on their website to find a store near you.
Does White House Black Market offer international shipping?
White House Black Market currently only ships within the United States and Puerto Rico.
Does White House Black Market offer gift cards?
Yes, White House Black Market offers gift cards that can be purchased online or in-store. Gift cards are available in denominations from $25 to $500.
Does the White House Black Market have a loyalty program?
Yes, White House Black Market has a loyalty program called WHBM Rewards. Members earn points for their purchases and can redeem those points for rewards such as free shipping and discounts on future purchases.
