Overview of Lulus
If you’ve been looking for attractive fashion for teens or young women, then you may have come across Lulus.com during your online search. Lulus has been offering affordable fast-fashion clothes since 1996.
Even celebrity reality stars on shows like “Vanderpump Rules” have been seen wearing Lulus dresses, Lulus boots, and other Lulus clothing and products from the company.
Lulus clothing is designed to provide a variety of fashion needs bringing customers high style at a discount. They offer everything from bohemian styles and beachwear to Lulus prom dresses and their popular bridal wear with affordable Lulus bridesmaid dresses.
Lulus offers a variety of shoes, clothes, jewelry, and accessories online, but many customers take a look at the budget prices and wonder, “Is Lulus legit?”.
This Lulus review will help you determine whether shopping for Lulus dresses, Lulus boots, and other products on Lulus.com is worth your time and money. You’ll also increase some awareness of the shopping experiences of those who’ve purchased Lulus shoes and clothing in several Lulus reviews.
Now, let’s explore what Lulus Fashion Lounge has to offer.
Here’s What People Want to Know About Lulus.com:
What burning questions do you have before you trust an online retailer with your money? Here are some common questions shoppers have about Lulus Fashion Lounge and Lulus reviews:
- Is Lulus legit?
- What are Lulus reviews saying about the shopping experience on Lulus.com?
- Are Lulus.com reviews mostly positive or negative?
- What type of merchandise does Lulus Boutique sell?
- Is there a Lulus app?
- What is the shipping and delivery experience for Lulus dresses and other merchandise on Lulus.com?
- Where is Lulus based?
- How easy is the return on Lulus?
So, Is Lulus.com a Legit Website?
If you’re still asking yourself, “Is Lulus legit or a safe place to shop online?” you can put those worries aside.
And while many online retailers offering modern fashions at budget prices are based in China, that’s not the case with Lulus.
Lulus was founded by a mother-daughter team and lists the company’s location as Chico, California. They’ve got 2.2 million followers on Instagram and that’s one of the key ways that they reach their target customers, which are trend-savvy teenage and Millennial women.
The company is registered with the California Secretary of State, with jurisdiction noted in Delaware under the official business name of Lulus Fashion Lounge Holdings, Inc. The company’s previous jurisdiction was California, under the name Lulus Fashion Lounge, Inc.
Lulus Fashion Lounge makes it clear that its site is safe to shop via its privacy policy. The site also uses secure SSL encryption technology to keep Lulus.com customers safe from being vulnerable to a data breach.
Lulus Boutique
While shopping through the Lulus boutique store online, you will notice that the company focuses heavily on its Lulus shoes, Lulus boots, and Lulus dresses as its main sellers.
Lulus boutique’s online store also offers other clothing options, such as long sleeve tops, belts, jumpsuits, jewelry, and a variety of other clothing and shoes. Shoppers can also find Lulus boutique merchandise based on style and the availability of an item.
Customers can expect to find sizes between extra-small and extra-large on Lulus clothing throughout Lulus Fashion Lounge.
Although Lulus offers a variety of sizing options, most of Lulus boutique clothing is in junior sizes and runs small, so make sure you measure yourself correctly using the Lulus boutique sizing and fit chart.
It is also helpful to read through Lulus reviews from customers on each individual item page. Most customers make a point to specify whether they experienced a smaller or looser fit than expected. You can also see how the dress looks in real life because many reviewers share photos in their Lulus dress reviews.
Our Lulus review found that the Lulus boutique website has a very simple layout for users to navigate and find what they are looking for easily.
For example, shoppers can browse the Lulus boutique online store using the navigation bar at the top of its page to find the store’s bestsellers and trending items, like Lulus dresses, Lulus shoes, clothing, and accessories.
Lulus Prom Dresses & Bridesmaid Dresses
When it comes to special occasions, finding the perfect dress that also fits your budget can be challenging. Online shopping at Lulus offers teens and brides-to-be many affordable yet stylish options for bridesmaid dresses and prom dresses.
They also offer wedding gowns, cocktail dresses, vacation dresses, and more. There’s a Lulus dress advertised on their website for just about any occasion you can think of.
The great prices on beautiful designs are what draws thousands of people to search for Lulus prom dresses and Lulus bridesmaid dresses on Google every month.
Here are the average price ranges you’ll find for these two popular Lulus dress categories:
- Lulus Prom Dresses: $45 to $72
- Lulus Bridesmaid Dresses: $78 to $112
Lulus Shipping
As of 2019, Lulus boutique’s online store offers free shipping in the United States for any order over $50. However, it’s important to note that free shipping applies to orders using standard ground shipping.
If you wish to expedite your Lulus dress or Lulus boots to have them in time for a special occasion, the company does offer expedited options for convenient flat rates. Expedited Lulus shipping will cost you:
- 3-Day Shipping: $9
- 2-Day Shipping: $18
- Overnight Shipping: $25
Lulus boutique’s online store does ship to other countries outside the U.S. However, please note that if you do plan to return an item from Lulus boutique online store, you will be responsible for the cost associated with the return, and the company will not provide you with credit for return shipping fees.
Additionally, there is no free shipping for any country outside of the United States, and shipping prices can vary significantly, depending on the country the item is being delivered to, due to taxes and fees customs charges to check the product before being shipped to your location.
How easy is it to return a Lulus clothing item? We’ll discuss their return and refund policies next.
Lulus Return & Refund Policies
One of the biggest risks that online shoppers take is that they won’t like the item they received and may have trouble getting their money back. Lulus return and refund policies seem fairly straightforward, which is good news for shoppers.
You have 30 days from the delivery date to return an item for an exchange or refund. Once the item is returned, you receive a refund back to your original payment method.
If you’d like to shop for more Lulus clothing, you can choose instead to be refunded through Lulus Online Credit and you’ll get an additional one-time bonus of $5 additional credit.
Lulus prom dresses and other clothing items need to be returned in new condition, unworn and unwashed. If you’re returning Lulus shoes, then they should be returned in the original box, inside a shipping box. Any damage to the shoe box negates the return.
What Lulus items are exempt from returns?
- Final Sale items
- Gift cards
- Original shipping cost
Lulus App
Although the company has been around for some time now and has evolved with technology, including growing a strong social media presence, there currently is not a Lulus app, as of 2019.
However, Lulus Fashion Lounge has optimized its website to work via mobile devices, such as tablets and smartphones.
Even though there is no Lulus app, shopping the site on your smartphone or tablet is a breeze, plus you’ll be able to use the live chat feature in the browser of your mobile device if you have any questions or concerns you wish to address with the company.
Our Lulus review found that buying your Lulus boots or Lulus dresses from your device will be as easy as buying from your home desktop, making the absence of a Lulus app inconsequential.
Lulus Reviews
Looking through countless Lulus.com reviews listed on the actual Lulus boutique website, it was almost impossible to find anything below four or five stars. That’s not surprising however for glowing reviews to be on a retailer’s site, which is why we source 3rd party reviews.
To properly assess whether it’s worth shopping at Lulus, an evaluation of Lulus reviews on review sites, such as Trustpilot, Sitejabber, and Google, provides valuable insight. The negative reviews were not too bad but did offer some tips on the company and how to reduce the chance of any issues.
Conclusion
So, is Lulus legit? Not only is this company legitimate in the sense that they are a United States registered company with the California Secretary of State, but it also looks to uphold the best practices that shoppers would expect from a quality retailer.
It offers several ways to contact them, has a responsive customer service department, delivers high-quality products that match the product image, and promptly handles returns, according to multiple Lulus reviews.
Additionally, Lulus Fashion has an A rating at the Better Business Bureau, which is always a great sign that a company is legitimate and in good standing with its customers.
If you’re looking for stylish clothing from a company that has been around for over 20 years with competitive pricing, then Lulus boutique online store is a place worth shopping. Just remember when getting your Lulus dresses or Lulus boots to double-check your size to ensure the right fit will be delivered to you.
Overall, you can expect your item to arrive on time or even sooner in some cases, as some Lulus reviews reveal.
You can also rest assured that when buying from this company you will be getting a fair deal and wearing a brand that celebrities have turned to in order to update their wardrobe with fashion-forward items at attractive prices.
Remember that final sale items are not refundable and make sure to return or exchange your product within 30 days to ensure no issues.
Overall, Lulus has an excellent reputation to go along with its stylish clothing, shoes, and accessories.