About PrettyLittleThing
PrettyLittleThing is an online fashion retailer based in the United Kingdom, which offers a wide range of clothing, shoes, and accessories for women at affordable prices. They ship to various countries including Australia. They offer a wide range of styles, from casual wear to formal wear, and their collection is frequently updated with new items.
Some of the benefits of shopping at PrettyLittleThing for Australian customers include:
- Affordable prices: PrettyLittleThing offers a wide range of products at affordable prices, making it easy for customers to stay on trend without breaking the bank.
- Wide selection of products: They offer a wide range of clothing, shoes, and accessories, including dresses, tops, pants, skirts, and more.
- Regular updates: PrettyLittleThing’s collection is frequently updated with new items, so customers can always find something new and on-trend.
- International shipping: They offer shipping to Australia, which gives Australian customers access to their products.
- Loyalty program: They offer a loyalty program for customers where you can earn points for purchases, product reviews, and other activities on the website. These points can be redeemed for discounts on future purchases.
Please note that as an international customer, you may need to pay additional taxes and duties on your order, and it’s always a good idea to check the regulations of your country before purchasing. Additionally, shipping times and costs may vary, so it’s a good idea to check the website for more information on shipping options and delivery times before placing an order.
What Exactly PrettyLittleThing Is All About?
PrettyLittleThing is an online fashion retailer that specializes in clothing, shoes, and accessories for women. The company is based in the United Kingdom and is known for offering a wide range of trendy, on-trend, and affordable clothing and accessories.
PrettyLittleThing’s target market is primarily young women looking for affordable and fashionable clothing. They offer a wide variety of styles, from casual wear to formal wear, and they update their collection regularly with new items. They have a wide range of sizes and also have a plus size section. They also have a wide range of products including accessories, shoes and make up.
PrettyLittleThing is known for its fast-fashion approach, which means they respond quickly to the latest trends and styles, making them available to customers at affordable prices. The company often releases new collections, which can include clothing, shoes, and accessories that are inspired by the latest fashion trends.
PrettyLittleThing also focuses on customer engagement and experience, they have a loyalty program and a rewards program to encourage customer engagement, their website is user-friendly and easy to navigate and they have a good customer service.
Overall, PrettyLittleThing is all about offering trendy, affordable fashion for young women. They offer a wide range of products, an easy-to-use website, and good customer service, making it easy for customers to find the perfect outfit at an affordable price.
PrettyLittleThing Pros & Cons
It offers a wide range of products at affordable prices and frequently updates their collection with new items. However, like any other retailer, it also has its own set of pros and cons that customers should consider before making a purchase:
Pros:
- Affordable prices: PrettyLittleThing offers a wide range of products at affordable prices, making it easy for customers to stay on trend without breaking the bank.
- Wide selection of products: They offer a wide range of clothing, shoes, and accessories for women, including dresses, tops, pants, skirts, and more. They also have a plus-size section, men’s clothing and accessories, and a beauty section.
- Regular updates: PrettyLittleThing frequently updates their collection with new items, so customers can always find something new and on-trend.
- International shipping: They offer shipping to many countries around the world, including Australia, Canada, United States, and United Kingdom.
- Loyalty program: They offer a loyalty program for customers, where you can earn points for purchases, product reviews, and other activities on the website. These points can be redeemed for discounts on future purchases.
Cons:
- Quality concerns: Some customers have raised concerns about the quality of the products, which may not be as good as the items from other retailers.
What All Does It Offer At Its Stores?
PrettyLittleThing is an online fashion retailer and it doesn’t have physical stores. However, they offer a wide range of products through their website. Some of the products they offer include:
- Clothing: PrettyLittleThing offers a wide range of clothing for women, including dresses, tops, bottoms, jumpsuits, and more. They offer a wide range of styles, from casual wear to formal wear, and their collection is frequently updated with new items. They also have a plus-size section.
- Shoes: PrettyLittleThing offers a wide variety of shoes including heels, boots, flats, and sneakers. They also have a regular update with new styles and trends.
- Accessories: PrettyLittleThing offers a wide range of accessories, including jewelry, bags, sunglasses, and more. They also offer a wide range of beauty products like make-up and hair care.
- Lingerie and Swimwear: They also offer a wide range of lingerie and swimwear, including bras, underwear, swimsuits, and cover-ups.
- Men’s fashion: They have a limited collection of Men’s clothing and accessories.
PrettyLittleThing’s website is easy to navigate and they have a search bar to help customers find what they’re looking for quickly. They have a good filter option that allows customers to sort products by size.
PrettyLittleThing Special Offers & Discounts?
PrettyLittleThing often has special offers and discounts available to customers. Some of the ways to save money while shopping on PrettyLittleThing include:
- Sales and promotions: PrettyLittleThing frequently runs sales and promotions on select products, so be sure to check the website regularly for deals.
- Loyalty program: PrettyLittleThing offers a loyalty program for customers, where you can earn points for purchases, product reviews, and other activities on the website. These points can be redeemed for discounts on future purchases.
- Email newsletter: Sign up for the PrettyLittleThing email newsletter to receive exclusive offers, discounts, and information about new products.
- Discount Codes: PrettyLittleThing often releases discount codes that can be applied to your purchase at the checkout. These codes can be found on their website or through email promotions.
- Student Discounts: They offer student discounts for customers who provide a valid student ID.
PrettyLittleThing’s Policy on Returns & Exchanges
PrettyLittleThing has a policy in place for returns and exchanges of products. According to their website, they accept returns of most products within 14 days of delivery, as long as they are in new, unused condition and have been properly stored. They have a few exceptions for certain categories of products, such as:
- Earrings, these can’t be returned or exchanged due to hygiene reasons.
- Swimwear and lingerie, they can only be returned or exchanged if the hygiene seal is in place and the product is in its original condition.
- Beauty products, these can’t be returned or exchanged once opened.
- Final Sale items, these are not eligible for returns or exchanges.
To initiate a return, you need to contact PrettyLittleThing customer service by email or phone, and they will provide you with instructions on how to proceed with the return. Once they receive your item and it’s in a returnable condition, they will refund you the amount of the purchase or process an exchange if you choose to do so. You will be responsible for return shipping fees unless the item is defective or the wrong item was sent.
PrettyLittleThing Shipping Policy
PrettyLittleThing has a shipping policy in place that outlines the options and costs for shipping products to customers. According to their website:
- They ship to many countries around the world, including Australia, Canada, United States, and United Kingdom.
- They offer standard, express and next day shipping options for customers, depending on the destination and shipping method selected.
- Shipping cost is based on the total order amount, weight and the shipping address.
- Free standard shipping is available for orders over a certain amount.
- They also offer free samples with orders over a certain amount.
- International customers may need to pay additional duties and taxes on their order.
It’s always a good idea to check the PrettyLittleThing website or contact their customer service team for the most up-to-date information on their shipping policy, as policies may change over time. Additionally, international customers should be aware that some countries have import taxes and other regulations that may apply to their order, they should check the regulations of their country before purchasing. PrettyLittleThing also has an option for tracking the order, so customers can track the status of their order and get an estimated delivery date.
How To Contact Customer Support At PrettyLittleThing?
PrettyLittleThing has a dedicated customer service team that is available to assist customers with any questions or issues they may have. There are several ways to contact PrettyLittleThing customer service, including:
- Email: Customers can email PrettyLittleThing customer service at [email protected]. They usually respond within 24 hours
- Phone: Customers can call PrettyLittleThing customer service at +44 (0)333 014 3555. They are available during the following hours: Monday to Friday: 8:00am-8:00pm GMT Saturday: 9:00am-6:00pm GMT Sunday: 10:00am-6:00pm GMT
- Live Chat: PrettyLittleThing also offers live chat support on their website, during the following hours: Monday to Friday: 8:00am-8:00pm GMT Saturday: 9:00am-6:00pm GMT Sunday: 10:00am-6:00pm GMT
- Social Media: Customers can also contact PrettyLittleThing customer service through social media platforms like Facebook, Instagram and Twitter.
- Contact Form: They also have a contact form on their website that customers can fill out and submit to receive a response from customer service.
PrettyLittleThing’s customer service team is trained to assist customers with a wide range of issues, such as order tracking, returns and exchanges, product information, and more. They are available to help during the hours specified above and will do their best to respond to customer inquiries as quickly as possible.
Who Should Shop At PrettyLittleThing?
It is particularly well-suited for customers who are looking for:
- Affordable fashion: PrettyLittleThing offers a wide range of products at affordable prices, making it easy for customers to stay on trend without breaking the bank.
- Trendy and on-trend styles: PrettyLittleThing frequently updates their collection with new items, so customers can always find something new and on-trend. They offer a wide range of styles, from casual wear to formal wear, and also have a plus-size section.
- International customers: They offer shipping to many countries around the world, including Australia, Canada, United States, and United Kingdom.
- Loyalty program: They offer a loyalty program for customers, where you can earn points for purchases, product reviews, and other activities on the website. These points can be redeemed for discounts on future purchases.
- Young adults: PrettyLittleThing’s target market is primarily young adults looking for affordable and fashionable clothing.
However, it’s worth noting that the quality of the products may not be as high as other retailers and that international customers may need to pay additional taxes and duties on their orders. Additionally, shipping times and costs may vary depending on the location. It’s always a good idea to check the website for more information on shipping options and delivery times before placing an order.
PrettyLittleThing Verdict
Overall, PrettyLittleThing is a good option for customers looking for trendy, affordable fashion. They offer a wide range of products and good customer service, but it’s always a good idea to check the website for more information on shipping options, delivery times, and return policies before making a purchase. Additionally, it’s always a good idea to compare the prices on other online retailers before making a purchase.
